- Manage and grow relationships with a portfolio of clients at senior level becoming a trusted partner.
- Build a strong post-sales strategy for your portfolio of accounts
- Account strategy planning and building success plans
- Lead customers through digital transformation
- Lead new retention and growth initiatives
- Help with the recruiting for the customer success team
- Minimum 5 years’ experience in post-sales account management
- Experience with digital marketing an advantage
- Experience of managing an account portfolio of large and global accounts at a senior level.
- Excellent communication and presentation skills
- Proven experience of maintaining account relationships at senior level.