Receptionist


Our client, a successful facilities management company, are looking for an experienced Receptionist based in Dublin 4. This is an excellent opportunity to work in established company.

Dublin 4

Permanent

€28,000 - €30,000

jcce

RESPONSIBILITIES

  • Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible
  • Ensure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptly
  • Ensure image of front of house is maintained
  • Process and monitor requests to book meeting rooms / training rooms, ensuring all requirements are satisfied. (AV, seating layout, hospitality).  Monitor conference room booking system, ensure we deliver a proactive and professional service to client
  • Log, monitor, update helpdesk calls for faults and required improvements, update and complete when applicable
  • Log and reactive tickets in the CAFM system (Service Insight)
  • Work with Site Tech to close out tickets in Service Insight
  • Ensure that clients security and emergency procedures are adhered to at all times, taking an active role in an evacuation of the building as laid down in the Incident Control procedures
  • Liaise with security to ensure overall service to users in the building is maintained
  • Maintain security and safety standards as required, ensuring that visitors are escorted, and contractors do not have access to areas without the appropriate authorisation or supervision maintained
  • To work within the requirements of the Health & Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported to the Facilities Management Team
  • Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training
  • Carry out any other Administration tasks as and when required as requested.

 

REQUIREMENTS

  • Minimum 2 years previous receptionist experience
  • Excellent phone manner and administration skills
  • Customer Service Skills
  • Excellent Communication skills
  • Self-motivated and resourceful. Ability to organise and prioritise own workload
  • Service orientated attitude combined with innovative thinking
  • Good level of PC and MS office skills
  • Excellent attention to detail with an ability to co-ordinate various tasks simultaneously without getting flustered
  • Ability to work on own initiative

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